QUESTIONS & ANSWERS
Before we talk.
Answers about the Strategy and Delivery Departments, development scope, and the first consultation.
FAQ
Before we talk.
Can I talk to you before I know what to ask for?
Yes. You can start with “I want to use AI, but I do not know where to begin.” We discuss your business and questions, then explore possibilities and priorities together.
What is included in the first consultation?
In a meeting of about 45 to 60 minutes (you choose when booking), we discuss your business, issues, AI possibilities, and priorities. Business strategy and the implications of AI are also in scope. Afterward, you receive a concise summary of the discussion. The first consultation is free.
How do the two monthly plans differ?
The AI Strategy Department costs JPY 50,000 per month for AI research, lessons from our own practice, business discussions, and priorities. The AI Delivery Department starts at JPY 300,000 per month and adds development and improvements within the agreed scope. Both prices exclude tax.
What if we do not get results?
If you do not get results, we refund you. What counts as a result is agreed project by project before you sign a contract.
Can we continue working together after the initial build?
Yes. An ongoing AI partnership lets you review what you have learned from using the system and what changing AI capabilities mean for your next steps. Development and improvements can continue through the Delivery Department within the agreed scope.
Do I need to understand AI already?
No. You do not need to choose a tool before getting in touch. We explain capabilities in practical terms and distinguish what is possible today from ideas that are still hypotheses.
How often can we meet, and how do we communicate?
We agree on communication channels, consultation frequency, and expected response times before a contract begins, based on your needs and the scope of support. The standard fee does not include unlimited work or consultations.
How are development cost and timing decided?
The AI Delivery Department starts at JPY 300,000 per month, excluding tax. Individual builds without a monthly plan start at JPY 100,000 for a single-purpose tool, JPY 30,000 per month for a package and JPY 700,000 for a custom build. We agree on development and improvement scope, completion criteria, and timing before entering into a contract. Work beyond that scope and external service costs are confirmed and quoted separately in advance.
What happens between an inquiry and the meeting?
Send a short description of your business and questions through the contact form. We review it and then invite you to a meeting. Submitting an inquiry does not book a meeting or start a paid contract. You can also pick a time directly on the booking page.
Can a team within a larger company work with A&A?
Yes. We work with SME owners and new-business teams, including those within larger companies. We start with the workflow you want to build and the people who can test it with us.
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Let’s start with your business.
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