GTM PLAYBOOK
AI service delivery acceptance: a worksheet for review time and improvements
Acceptance and learning for an AI-native service company. Follow one job through human review, exceptions and rework.
YOUR OUTPUT
A delivery acceptance sheet and feedback for the next offer
Agree what completed means
Agree on inputs, deliverables, acceptance and failure handling first. Check accuracy, actual customer use and acceptance independently of the AI’s own rating.
Record human time and exceptions
Record review, corrections, customer explanations and incident handling as well as AI execution. Include direct tool costs when deciding what your current team can take on.
Save learning that changes the next offer
Turn recurring corrections into evaluation examples, missing information into intake fields and misunderstandings into offer terms. Publish customer cases only with permission and measurement context; keep internal prototypes distinct.
DECIDE BEFORE YOU TEST
Set decision criteria before testing.
- Keep
- Take the next comparable job when quality and deadlines hold and review plus rework stay within the agreed limit.
- Adapt
- When exceptions recur, revise intake, scope or evaluation examples, then test again.
- Stop
- Do not increase acquisition while acceptance is unresolved or human review exceeds capacity.
YOUR WORKSHEET
Record acceptance criteria and human review time.
Agree acceptance before delivery, then record review, corrections, explanation time and rejection reasons. Leave unmeasured time and outcomes blank.
Nothing you type is submitted or saved. Switching sheets keeps each draft on this page. Copy your work before leaving.
GO DEEPER
Explore the sources and other workflows.
WORK ON YOUR BUSINESS
Work through how you sell and deliver.
Tell us what you offer, who you hope will buy and where progress stalls. Your experiment sheet does not need to be finished.
The External AI Strategy Department supports discussion and direction. The External AI Delivery Department adds building workflows and software within an agreed scope.
First consultation: free. About 60 minutes + a concise summary. An inquiry does not confirm a booking or paid contract.
Review pricing and scope